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A consultation with a doctor is always the first step in getting a prescription.

During the consultation, the doctor diagnoses your health problem and, in consultation with you, makes a decision about prescription medication, keeping in mind possible side effects and interactions.

During the consultation, you can get a multi-use prescription or plan for dispensing medications that you will take long-term. 

Prescription renewal

It is most convenient to request a prescription renewal through Heilsuvera. In order to sign in, you need an electronic ID. 

On My Pages in Heilsuvera there is an overview of the medications that you and your children have been prescribed in the past three years and an indication of whether the prescription has been used. 

It is also possible to renew prescriptions by calling the health care centre’s medication phone line. 

Details on the medication phone line are available on the homepage of your health care centre. It is either a specific number that is open for several hours a day or an answering machine that you call and leave a message on.

What medications is it possible to renew

You can request to renew a prescription that you take on a regular basis and that your GP or another doctor at the health care centre has prescribed. 

Antibiotics, strong painkillers, sedatives or sleeping pills are only renewed in a consultation, but medication dosing can be a good option for these drugs.

Multi-use prescriptions

To save time and energy, we emphasise the use of multi-use prescriptions for medications that are used regularly. Such prescriptions can last for up to one year.

In order to get a multi-use prescription, you need to first have a consultation with a doctor. 


Doctor’s note

GPs issue sick notes for absence from school or work. 

Contact your health care centre by phone or through My Pages on Heilsuvera.

It is recommended that schools do not require students to bring a doctor’s note except in special cases to reduce unnecessary effort and costs for families and the health care centre.

Other forms

Doctors also issue various other forms, such as those related to schooling or permits. You must always make an appointment and expect the form to take several days.  

On the list of fees you will find information about the cost of these forms.



Various tests and examinations are performed at health care centres.

These tests include: ECG, respiration tests, streptococcal tests, pregnancy tests, pap smears, simple blood and urine tests, STD tests and drug tests. 

Blood samples are usually taken in the morning, but the timing is specified on your health care centre’s homepage. An appointment for a blood draw is usually required and a request from a health care professional must always be available. You should check whether you need to fast before the blood draw. 

Urine samples usually need to be received before 9:30. It is best to bring first morning urine (mid-stream urine) unless otherwise stated. 


GPs make referrals to other specialists if necessary. 

You need to book an appointment with a GP to get a referral. 

Children who have a referral from a GP are not charged for services of the specialist to whom they are referred. Referrals are usually valid for one year, but they can be extended in the case of a long-term problem. 


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